I chose Dr. Concool because of his experience, reputation and esteemed credentials. Little did I know that he came with the nicest, most qualified, and technical administrative support team! I went in with more than 40 memorized questions, all of which were answered patiently and honestly. I left no stone unturned. I wanted to see the operating room and equipment and even asked if I could talk to a patient who just completed the surgery. I took so much of their time, I was surprised they did not kick me out! Everything I saw was positive. Thanks to Dr. Concool, I have a new “out look” on life!